Cleaning
Accommodation blocks are cleaned on weekdays. Be sure to check the notice board in your block for up-to-date cleaning details.
Kitchens and communal bathrooms are cleaned every week. En-suite bathrooms in all room types are cleaned every two weeks.
It is the residents’ responsibility to keep the accommodation clean and tidy.
You will need to empty the rubbish during weekends and bank holidays when cleaning staff are not on duty.
Your Cleaning Supervisor will let you know if the communal areas are unacceptable. If they remain like this, there may be a communal charge.
You can report a cleaning problem using the report a cleaning problem form.
Please note: From September 2025, only communal bathrooms and kitchens will be cleaned. You will be responsible for cleaning your own bedroom, including the bathroom if you are staying in one of our en-suite rooms.