Staff travel insurance
Prior to travel - COVID 19
Please ensure you have fully considered Covid travel restrictions and rules for both your destination and return to the UK. All travel must follow any government rules and the insurance may be invalid if not followed. Please also see our covid 19 FAQs.
Travel insurance
The University has a Travel Policy in place with the AIG UK LTD which automatically covers any member of staff for trips made home or abroad whilst on University Business.
AIG POLICY NUMBER: 0010627485
Key benefits
- Medical & Emergency Travel Cover (whilst abroad)
- Baggage & Personal effects
- Passport Cover
- Personal money and credit cards
- Personal Liability
- Hijack Insurance
- Personal Accident Cover
- Cancellation & Curtailment
- Pre-Existing medical conditions allowed (providing travel is not against medical advice
Prior to travelling abroad, you must ensure that you have the required permission from a budget holder/manager/school point of view. All travel bookings/accommodation etc. must now be booked using Key Travel (see this webpage for details).
Medical/emergency assistance
For emergency medical or travel assistance while abroad please contact +44 (0) 1273 552 922
AIG Traveller Pack
See link below for documents/medical assistance card and details of a smartphone/tablet app and includes an emergency card and details of services available
Making a claim
- Claim procedure: How to make a staff travel insurance claim
All claims must be made directly to AIG unless advised by either AIG or the Insurance Office
Claim forms:
- Medical Emergency & Travel Expenses Claim Form
- Personal Property Claim Form
- Travel Cancellation Claim Form
All claims should be notified to Alan Slater, Accounts Payable & Insurance Office, Finance Department.
- Email: insurance@keele.ac.uk
Risk assessment
Also, before travelling the destination must be risk assessed. A risk assessment form must be completed enclosing a draft intinerary of your trip with dates, flight details and accommodation details. These documents must be with Finance before travel.
**Please ensure you take a copy of the insurance policy, policy number, name of insured and a copy of the emergency assistance card when travelling abroad. We would also recommend copies of the insurance details and emergency helpline contact details are left with your next of kin should contact need to be made with the insurers on your behalf.**