Local and commuter students

There is lots of support that you can access prior to starting your course at Keele to support your transition and help you prepare for your university experience.

Keele peer support schemes

Find out more about the diverse peer support schemes at Keele.

Induction activities

As part of the Keele induction, you will be provided with resources and guides to support your transition. You will also have the opportunity to virtually link up with other local and commuter students as part of the online pre-arrival and welcome experience.

A regular bus service operates between the campus and Hanley, via Newcastle, the hospital site, and Stoke-on-Trent. It is route number 25. Students can travel on this route and other First bus routes at discounted fares. The bus station at Hanley is also the base for National Express services.

Taxi fares will depend on the firm used but are approximately £4.50 from Newcastle, £7.50 from Hanley and £7 from Stoke station.

If you would like to cycle to, from and around Keele, useful information and tips such as where to store your bike, complete essential repairs, or shower off after a ride onto campus can be found on the Keele Cyclists web pages.

If you drive to campus, we have spaces where you can pay to park your vehicle, or check to see if you're eligible for a parking permit. 

As well as the other students you will meet through your course, at Keele we have a wide range of clubs, societies and other opportunities such as volunteering to meet new people including other local and commuter students.

If you choose to live off campus in the local area and are looking to find private accommodation, then Keele Accommodation Services and the ASK advice service in the Student’s Union can provide lots of useful support and information to help you find the right accommodation to suit your needs.

You can find more information about living off campus and the services available on our accommodation webpages.

If you need any advice or guidance throughout your time at Keele there is lots of support available:

Student support

The Student Experience and Support team can offer advice and guidance on a range of different issues that you may face at University, including personal, financial and academic difficulties. If you would like to speak to an adviser you can contact them through Student Services by phone, email or live chat. For more information email student.services@keele.ac.uk or call 01782 734481.

Counselling and mental health

University is often a great experience, but it can also bring with it stress and challenge particularly if you are balancing your study with existing commitments. The Counselling and Mental Health service can offer you one-to-one support and appointments as well as workshops and group work.

Disability Support & Inclusion

If you have a disability, including specific learning difficulties or mental health and wellbeing issues, the Disability Support & Inclusion Team can advise on a wide range of support to meet your individual needs. It is a good idea to contact the team before you start your course at Keele University to discuss any support you may need and ensure any necessary adjustments can be put in place.

Support on your course

All students at Keele are allocated an academic mentor who is a primary point of contact on your course. Your academic mentor can provide advice, support and general guidance on academic and non-academic issues.