Keeping safe on campus
The safety and wellbeing of the Keele community is our highest priority.
SafeZone
Free safety app for all students to give security and peace of mind
Please encourage them to download the SafeZone App.
SafeZone provides that extra safety reassurance 24/7:
- ‘Check-in’ every time they are on campus (their phone/device can be set up to do this automatically)
- First aid or emergency help if they ever need it
- Campus notifications in the event of an emergency
Just tell them to search 'SafeZone' in their app store (iOS and Android), download it for free, and log-in with their Keele username and password.
Campus Safety and Out of Hours Services
24/7 support
Keele University’s Campus Safety Team operates 24/7 and is here for everyone on campus. You will see our uniformed staff patrolling buildings and halls of residence, and they work closely with other teams across the University to help keep everyone safe. The team are also trained in first aid and emergency procedures and, during term time, we also have a Student Support Officer working throughout the evening and night to offer support to students.
Contact information:
- Phone: +44(0)1782 733999
- Email: campussafety@keele.ac.uk
Health Assured
Keele University works with Health Assured to provide all students with access to a 24-hour confidential helpline and digital resources to help students through any of life's issues.
Free confidential helpline: 0800 028 3766
Calls will be handled by an experienced therapist or advisor, who will offer support in a friendly, non-judgmental manner. Students can use Health Assured for issues including:
- Stress and anxiety
- Counselling
- Low mood
- Family issues
- Bereavement
- Financial wellbeing
- Childcare support
- Relationship advice
- Domestic abuse
- Legal information
- Medical information
- Tenancy and housing concerns
- Alcohol and drug issues
- Consumer issues
Students can also download the Wisdom App, provided by Health Assured, onto smart devices. More information about accessing the App using Keele's unique code can be found on this web page - sign in using a Keele email address and password when prompted.