How to raise a concern

Here is a list of key contacts, both local and national, that can be contacted in the event you need to raise a safeguarding concern.

If you have a Safeguarding Concern, you should complete the safeguarding concern form and send it to your Safeguarding coordinator via email. Please ensure the form is password-protected.

Keele Safeguarding Contacts

Strategic Safeguarding Lead: Katie Laverty, Director of Student Services and Success,
Email: k.laverty@keele.ac.uk
Telephone: 01782 734481

Safeguarding Lead: Alison Felton, Head of Student Wellbeing
Email: a.felton@keele.ac.uk
Telephone: 01782 734481

Campus Safety: Nigel Manning, Head of Security
Email: n.manning@keele.ac.uk
Telephone: 01782 734440

Human Resources: Nicola Ratcliffe, Deputy Director of Human Resources
Email: n.l.ratcliffe@keele.ac.uk
Telephone: 01782 734376

Student Services Safeguarding Coordinators:
Student Experience and Support Manager – Faculty of Natural Sciences: Abi Keay
Email: a.keay@keele.ac.uk
Telephone: 01782 734481

Student Experience and Support Manager – Faculty of Humanities and Social Sciences: Helen Foster-Bullock
Email: h.foster-bullock@keele.ac.uk
Telephone: 01782 734481

Student Experience and Support Manager – Faculty of Medicine and Health Sciences: Julie Willis
Email: j.willis@keele.ac.uk
Telephone: 01782 734481

Chaplaincy: Stephanie Couvela, Co-ordinating Chaplain
Email: s.couvela@keele.ac.uk
Telephone: 01782 734919 (internal ext. 34917)

Global Student Recruitment and Admissions: Adam Hall, Associate Director of International Student Recruitment
Email: a.hall@keele.ac.uk
Telephone: 01782 734531

Ant Sutcliffe, Head of Higher Horizons
Email: a.g.sutcliffe@keele.ac.uk
Telephone: 01782 733164

Students’ Union (Advice and Support at Keele): Matt Steele, Membership Services Manager (Advice & Advocacy)
Email: m.steele@keele.ac.uk
Telephone: 01782 734801

School of Nursing and Midwifery: Shirley Heath and Emily Salt
Email: s.l.heath@keele.ac.uk, e.a.salt@keele.ac.uk
Telephone: 01782 679688, 01782 7 38176, 01782 7 38185

Sport: Mike Huss, Operations and Active Lifestyles Manager
Email: m.d.huss@keele.ac.uk
Telephone: 01782 733343 (internal ext. 33343)

Keele Day Nursery: Wendy Foster, Nursery Manager
Email: w.foster@keele.ac.uk
Telephone: 01782 734410 (internal ext. 34410)

External referrals

If someone is at immediate risk of harm, this must be reported to the police by calling 999.‌‌‌

Staffordshire Children’s Advice and Support Service is a county-wide telephone enquiry service. If you have a concern regarding a child, think a child is being harmed or at risk of being harmed, or are worried that a child is living in circumstances where they are being treated badly and / or not cared for properly, please contact 0300 111 8007. If you cannot reach them by telephone, please make your enquiry online.

Telephone lines are open:

Monday to Thursday 08:30 to 17:00
Friday 08:30 to 16:30

Outside of the hours above, or on weekends and bank holidays, please contact the Emergency Duty
Team on 0345 604 2886.

Local Authorised Designated Officer (LADO)

LADOs provide guidance and oversee cases where there is a concern about a person who is employed to work with children. Any concern would come via First Response who would take the information to ascertain firstly if there is a role for a social worker and if the threshold is not met will liaise with the LADO. The LADO can be contacted by telephoning Staffordshire Children’s Advice and Support Service on 0300 111 8007.

NSPCC

If you are worried about a child you can contact professional counsellors at the NSPCC24/7 for help, advice and support. You can call them on 0808 800 5000 or email: help@nspcc.org.uk.

Adults

If you think someone who has care and support needs is being abused or you think their safety is at risk then it is important to report your concerns by contacting Staffordshire County Council.
You must never assume that somebody else will recognise and report what you have seen or heard.

Where a crime has been committed or if you're worried about someone's immediate safety, contact the police by dialling 999.‌

To report concerns about an adult please contact:
Phone:0345 604 2719
Monday - Thursday* 8:30am - 5pm
Friday: 8:30am - 4:30pm
*Excludes Bank Holidays

This number is to refer concerns about abuse of a adult. If you have other welfare concerns for an adult please contact Staffordshire Cares.

Out of hours
If you have a concern about the safety of a vulnerable adult and need to report it overnight, over a weekend or on a Bank Holiday, contact the Emergency Duty Service:

Police

Prevent is about working together to build stronger, safer communities. To get in touch with the local Prevent team at Staffordshire Police call 01785 232054 or email: prevent@staffordshire.police.uk. The Head of Security is the University contact for the Police Prevent team.