Assessment and Feedback Code of Practice

Guidance for students

From September 2024 the University has published a new Assessment and Feedback Code of Practice. This Code of Practice sets out the University's minimum expectations in relation to the design and implementation of assessment, and associated feedback processes. The Code of Practice is designed to: 

  • Ensure a more consistent, institution-wide approach to the design and implementation of assessment and feedback practices. 
  • Ensure assessment is designed at a programme level and is clearly linked to programme level intended learning outcome.
  • Ensure students are treated fairly and equitably in assessment and feedback, and that all students have opportunities to excel and to achieve their best. 
  • Enhance staff and student assessment and feedback literacies to facilitate the design of high-quality assessment and effective feedback processes, and support students in taking responsibility for their own learning. 

The Code of Practice applies to all undergraduate and taught postgraduate degree programmes, including degree apprenticeship, Keele University International College programmes, Foundation Year, online-only courses, and on Keele programmes taught at international partner institutions.

Frequently asked questions

You should be provided with this information at the beginning of a module, either in the module handbook and/or via a separate assessment brief, available on the KLE. 

Assessment deadlines should be published to students in the module handbook and in the assessment templates, which should be made available at the beginning of a module and published on the KLE. Information on when examination dates are published can be found here >

All modules should provide time in the taught curriculum for introducing the assessment task, including discussing the assessment criteria and providing opportunity for questions. Where appropriate and for certain types of assessment, staff may be able to provide students with anonymised examples of previous work completed as part of a module to enable you to better understand what is expected.

If you have engaged with all learning opportunities and resources provided to you, and you still do not understand what is expected, please contact the module leader for further advice.   

Yes. Your experience of different types of assessments must be built up progressively throughout your programme of study. For example, it is not good practice to introduce a new assessment type in the final stages of your course without appropriate support. In addition, you should be provided with opportunities to engage with formative assessment and feedback. These opportunities are designed to help you to understand what is required in a specific assessment, and to make judgements about your own work. Formative assessment tasks must be timed to enable you to apply formative feedback to subsequent summative assessment tasks. 

Yes. External Examiners are invited to provide feedback on any assessment which counts towards a final grade. Following consideration of feedback from External Examiners, all summative assessment briefs (at Levels-3-7) must be approved by the relevant School Education Committee prior to the start of each Semester and before publication to students. 

All students should have an opportunity to engage in formative assessment as part of a module. Formative assessment is designed to help you understand what is required of you in assessment, enabling you to make judgements about your work and take responsibility for your own learning. Engaging in formative assessment provides you with formative feedback – feedback which you can apply to help you improve your final assessment submission. There are lots of different examples of formative assessment tasks and the nature of these tasks will vary by module, programme and/or subject area. Below are some examples of different types of formative assessment which you may be required to engage with:  

  • A structured session within a module for you to bring along drafts of work to discuss with your peers and/or staff. 
  • Providing exemplars of a completed/model assessment which you then critique in small groups.  
  • Presenting a draft report/essay plan in class and receiving feedback from peers and staff  
  • Holding a drop-in session for you to bring along a draft of your work to discuss  
  • Completing a series of small tasks in (e.g.,) the field, laboratory, practical session or seminar, where you are in regular discussions with staff and your peers during the activity, which then feeds into a summative piece of work (e.g., a field/lab notebook, a reflective diary).   

Summative assessment is assessment which counts towards credit and is used to evaluate your learning and assign a mark or grade. It determines whether you have met the intended learning outcomes of a module or programme. In most cases, the marks awarded for summative assessment count towards the final mark of a module and/or award.   

No. Submission deadlines for summative assessment must not be set on weekends, University closure days (i.e., between Christmas and New Year), Bank Holidays in the UK and, where possible, should be mindful of other religious festivals.    

No, not usually. All assessment should be submitted electronically wherever possible, usually via the KLE. Where this is impractical for a particular type of assessment, you should be informed in the module handbook of the alternative submission format.  

Staff must provide clear instructions to you on where to submit assessment in module handbooks, including any specific instructions relating to the submission of different types of assessment (e.g., submission of presentations, audio files or spreadsheets etc). The default system for all assessment submission is the KLE. You are responsible for downloading the submission receipt for your work, which must be done at the time of submission. You must store this receipt in case there are subsequent queries regarding the successful submission of your work.  

Most assessments allow a short extension to the deadline of 7-calendar days (including weekends and Bank Holidays). Please check the module handbook for eligibility of each assessment item in a module for the automatic 7-day extension. You must request the 7-day extension through your eVision account. You can apply for up to three automatic extensions per Semester. The semester dates run from 1 August to 31 January (Semester 1) and 1 February to 31 July (Semester 2). 

If you are dealing with a significant and unforeseen issue and need longer to complete an assessment, you should request another assessment opportunity through eVision. You will need evidence to support this request. This will mean that you will complete a new piece of work that will be released at the next available assessment opportunity. Further information is outlined in the EC Code of Practice.  

If you are late submitting assessed work at the first attempt (or for reassessment at the first attempt), but the work is received within seven calendar days after the submission deadline, the maximum that can be awarded is the module pass mark (typically 40% for an undergraduate programme and 50% for a postgraduate programme) or qualifying mark if higher.

If you are late submitting assessed work at the first attempt (or for reassessment at the first attempt) more than seven calendar days after the deadline or do not submit the work, the work will not be accepted, and you will receive a mark of ‘0’ for that component of the module. These rules apply in circumstances where an assessment is not eligible for a 7-day extension, you have already applied for three 7-day extensions that semester, and/or you do not have valid exceptional circumstances.  

The University has established Generic Assessment Criteria for Levels 3-6 and Level-7, and all UG and PGT student work will be assessed using the principles of these criteria, including use of the 24-point marking scale. It is expected that the Generic Assessment Criteria will be adapted for different types of assessments, particularly for those assessments which focus more on presentation and communication skills (e.g., presentations, podcasts, vlogs, posters). To avoid conscious or unconscious bias and to increase students’ trust in the fairness of the process, marking must be carried out anonymously unless it falls into one of the exempt categories or has been exempted from anonymous marking by the relevant Faculty Education Committee. All marking and moderation must be carried out in line with the University’s Marking and Moderation Policy.   

You should normally expect to receive feedback on all summative assessment within 15-workings days (i.e., excluding weekends and bank holidays). An expected date for the return of marks and feedback must be published to students before you undertake an assessment task. In cases where a large volume of students submit for automatic 7-day extensions, there may be an additional 7-day delay to the return of marks and feedback to students. Where feedback cannot be provided to you within the normal 15 working-day timescale, including instances where this is the result of a large volume of students submitting for automatic 7-day extensions, this will be communicated to you at the earliest opportunity. The communication will explain the reason for the delay and provide an indication of when you can expect to receive feedback on your work.  

In these instances, you should contact the module leader in the first instance for further information. 

Students must receive meaningful feedback on all summative assessment which is clear and concise, summarises the strengths and limitations of the work, and relates back to the assessment criteria for that specific assessment. Concise points of developmental feedback to improve future work must also be included. Feedback from staff on student assessment should always be in a format which is documented and auditable (e.g., typed, audio and/or video feedback).  Staff must ensure that information on how to access marks and feedback, along with who to contact if you have queries or questions relating to the feedback you have received, is communicated to you.