You said, we did
At Keele, we’re committed to delivering an outstanding student experience based on real student feedback. Read about recent improvements that we have made thanks to your feedback.
Digital bus timetables
We listened to your feedback about the need for clearer bus information on campus and introduced bus totem signs on campus. These signs provide clear and concise information about schedules and destinations, helping you to plan your journeys with confidence. Thank you for sharing your feedback with us.
New launderette supplier
Following student feedback about our previous launderette supplier for our Halls of Residence, we have moved to a new supplier, WASHCO, with effect from September 2024. Benefits of using WASHCO include that the wash cycle already includes detergent and fabric conditioner, helping you save money and ticking two things off your shopping list! You can also see if machines are free before you head down to the launderette, and the machines use the latest cashless technology, meaning you can pay with credit or debit cards, as well as from your phone.
Car parking improvements
We’ve made it easier to park in our overflow car park at Plot 7 - near the Caudwell International Children’s Centre - including the ability to now park for longer and to pay by phone, and installed signs to make it easy to find your way from here to the centre of campus, as you told us that it was often difficult to find a parking space. Plot 7 is charged at £3 for up to eight hours.
New bus service
Sustainable travel options between Keele University and Newcastle-under-Lyme have received a boost thanks to the launch of a new bus service. From September 2024, Service K, operated by D&G Bus, links the Science and Innovation Park at Keele with Chesterton for the first time via the Keele campus, Silverdale, Knutton and Waterhayes.