To the University:
If the person who committed the hate crime is a student at Keele, you may decide you want to make a formal complaint to the University under Regulation B1: Student Discipline. Nothing will happen if you report anything to the University without your permission. Any disclosures will be kept confidential until you feel you are able to make a decision about whether to report an incident to the police, or to another appropriate authority. When the University receives a formal complaint, an investigation is conducted, during which all relevant and available evidence will be collected.
You will be asked to submit a Serious Incident Statement and to take part in an interview with the investigating officer; your adviser can support you both before and during the interview. If you are concerned about coming into contact with the accused student, temporary measures can be put in place to reduce that risk.
If your case is being investigated by the police, the University will be required to suspend its investigation until that process has been completed. However, temporary measures can be put in place while the police conduct their investigation.
There is more information about student discipline procedures available here, or you can speak to the your adviser before making your final decision.
To the Police:
If you report that you are a victim of hate crime which involves violence then this is a serious incident which can only be investigated by the police.
Once you’ve reported a crime to the police you should hear from Victim Support. They help with practical things such as broken locks or can simply provide someone to talk to. It’s their job to support you while the case is ongoing and they’ll be able to answer any questions you have, as well as provide you with updates on how the case is progressing.
To an external support service:
You can make reports to external services anonymously or choose to disclose your identify. The primary purpose of external services is to receive support rather than make a formal report, and the organisation will not usually tell you that you have to report to the police, unless there are safeguarding concerns.