Student experience and support

Student Experience and Support

All students, including online and apprentice learners, can access advice, guidance, and one to one support from their Student Experience and Support team, based within their academic School or Faculty.

If you need to talk to someone, whether it’s about your studies or life outside of them, we have a Student Experience and Support team based within your Faculty to support you, including a member of the team dedicated to every School.

These teams are part of Student Services, working closely with teams such as Disability Support and Inclusion, Student Financial Support, Counselling and Mental Health, Residence Life and Chaplaincy, to ensure all students can easily access the support they need.

You can book a virtual appointment to speak to the advisers in your School or Faculty at the buttons below, or you can attend our drop in at Student Services Hub, Claus Moser on Monday 10am to 12pm, Tuesday 4.30pm to 6.30pm, Wednesday 2-4pm, Thursday 4.30pm to 6.30pm and Friday 10am to 12pm.

Please note that if you attend a drop-in you will be seen by the Student Experience and Support Officer on duty that day, not necessarily your allocated officer. Drop-ins are designed for quick queries; if you have a more complex situation, please book an appointment instead,

If you’d prefer to contact them via another method, just get in touch with Student Services as usual. Emails sent to student.services@keele.ac.uk will get passed to your relevant Student Experience and Support Officer, or another service such as financial support if appropriate.

On a Combined Honours degree? Don’t worry if you are part of two different Schools or Faculties – access support via either of your Schools/Faculties and we will ensure you get the most appropriate support.

Faculty of Humanities and Social Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.

Helen Foster-Bullock
Student Experience and Support Manager

Faculty-wide

Harriet Blaise
Student Experience and Support Officer

Social Sciences

Paul Chambers
Student Experience and Support Officer

School of Law | School of Humanities | Language Centre

Cerys Rowley
Student Experience and Support Officer

Keele Business School

Caitlin Main
Student Experience and Support Officer

Maternity Leave

Book an appointment to speak to the Humanities and Social Sciences Student Experience and Support team Other ways to get in touch with the team

Faculty of Medicine and Health Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.

Julie Willis
Student Experience and Support Manager

Faculty-wide

Danielle Beech
Student Experience and Support Officer

School of Medicine

Naomi Walker
Student Experience and Support Officer

School of Allied Health Professions and Pharmacy | Allied Health Professions

Mel Shaw
Student Experience and Support Officer

School of Allied Health Professionals and Pharmacy | Pharmacy | Harper Keele Vet School

Ben Granville
Student Experience and Support Officer

School of Nursing and Midwifery

Natasha Davenhill
Student Experience and Support Officer

Nursing and Midwifery | Paramedic Science | Social work | Counselling and psychotherapy | Public Health

Book an appointment to speak to the Medicine and Health Sciences Student Experience and Support team Other ways to get in touch with the team

Faculty of Natural Sciences

Here is your dedicated Student Experience and Support team. Each Officer is assigned to support a particular School within the Faculty, and the team work together closely to ensure all students get the support they need.